EXPERIENCE

Heavy Equipment Operator | Feb 2025 - Present

Peloso Landscaping (Ottawa)

Dependable and skilled Heavy Equipment Operator with hands-on experience supporting private snow and ice management operations. Proficient in operating a Kubota R630 front loader with an HLA 3500 Snow Pusher for efficient plowing, and a Ford F750 equipped with a Steel-Caster Salt Spreader for precise de-icing on commercial and residential properties. Demonstrates strong situational awareness, equipment care, and time management to meet tight service windows and uphold client satisfaction. Known for working effectively in high-demand conditions with a strong commitment to safety, quality service, and representing company standards on every job.  

Aspiring Financial & Data Analyst | Jan 2025 - Present

I am actively enhancing my technical expertise through online courses, focusing on current tools and platforms: Business Analysis, Data Analysis, Microsoft Dynamics 365, Microsoft Power BI 2023, Microsoft Power Platform and Tableau. This commitment to continuous learning enables me to stay up-to-date with industry trends and expand my proficiency in data-driven decision-making and business analysis. 

Mortgage Analyst - Level 2 | Jun 2023 - Present

Pineapple Financial Inc. (Ottawa)

As an experienced Mortgage Analyst, I have a proven track record of evaluating loan applications, analyzing financial data, and assessing risk to ensure optimal loan decisions.  My expertise in mortgage products and regulatory compliance, combined with strong communication and problem-solving skills, allows me to effectively manage a high volume of applications while delivering exceptional customer service.  I consistently maintain a keen attention to detail, ensuring all documentation is accurate and meets industry and regulatory standards.  With a strong foundation in financial analysis and risk management, I have successfully contributed to improved loan approval rates and reduced turnaround times. 

Building Operations Technician | May 2016 - Jan 2024

Campus Living Centres (Ottawa)

16 Story, 222 Unit Student Residence where I observed and recorded readings from all meters and gauges for gas, water, hydro, boilers, chiller, backup generator, CO2, overall building air quality.  Assisted during routine system testing for backup power, fire alarm, security alarm. Performed building maintenance & individual unit repairs.  Conducted building and unit quarterly inspections.  24 hrs On-Call For Emergencies.  Collaborated with 3rd-Party Contractors for major repairs & maintenance issues.  Overall building cleanliness & landscaping.  Ensured tenants and building complied with all legal and safety regulations 

Commercial Delivery Driver | Mar 2015 - Feb 2016

Crossroads C&I Distributors (Ottawa)

Ensured accurate & timely deliveries.  Verified regular vehicle maintenance was done which contributed to a decrease in major repair expenses.  Responsible for loading & unloading 16' Cube Van & 5-Tonne delivery trucks for Commercial & Industrial Insulation.  Maintained Log Book and Daily Inspections.  Assisted with customized product preparation for deliveries.  Drove forklift when organizing and preparing customer orders to be shipped. Provided exceptional customer service during deliveries fostering positive relationships.

General Construction Labour | Feb 2014 - Mar 2015

Avcon Construction (Toronto)

Provided support in the demolition & installation of interior concrete walls and general cleanup of Cederbrae Mall and several stores in multiple strip plaza locations around Toronto.  Responsible for the demolition and removal of exterior frontage in various location. Assisted in an 8 month general internal facelift renovation of the Extended Stay Hotel in Ottawa.  Operated heavy equipment such as a Bobcat and Scissor Lift.  Drove 1/2 tonne truck and cargo van for the pick-up and delivery of construction products and supplies.

Managing Partner & Co-Founder | Mar 2006 - Apr 2013

AWC Contractors (Toronto)

Residential renovation management and project delivery. With a keen eye for operational efficiency and a commitment to maintaining quality and safety, dedicated to fostering strong client relationships, with a commitment of delivering projects on time and within budget. General renovation & repairs such as drywall installation and repair, trim work installation and repair, painting, assisted with the installation of laminate flooring, installation and repair of wood fencing, basic framing, assisted in installation of cabinets and counters, assisted in building/installing of wood decks, general demolition.  Electrical Skills for the removing/installing light fixtures, running/installing RJ45 Network cabling.  Plumbing repairs for leaky faucets, clogged sink drains and defective toilets.  Utlized power tools such as cordless power and hammer drills, skill saw, circular saw, jig saw, mitre saw, chain saw and electric sander.  Pick-up and delivery of products and supplies.  Generated new sales, participated in trade-shows/home-shows and handled customers inquiries. 

Office Support Specialist | Help Desk | Apr 2002 - Feb 2006

R/E/ Active Mortgages | Spring Masters Toronto East (Toronto)

IT Support Specialist with expertise in resolving software, hardware, and network-related issues, ensuring seamless operations.  Skilled in troubleshooting technical problems, including connectivity, computer, printer, and phone systems, and proficient in setting up, installing, and configuring new hardware and software. Experienced in managing inventory of IT assets, maintaining accurate documentation in ticketing systems, and assisting with enterprise system configurations. Adept at creating user manuals, providing employee training on office tools, software and supporting onboarding processes, including workstation setup for new agents.

Operations Support Analyst | Oct 1996 - Apr 2002

Royal Bank of Canada (Toronto)

Ambitious and adaptable IT professional with over six years of experience as a Support Analyst in a 24/7 computer help desk environment. Skilled in monitoring and maintaining various resident and customized applications, system hardware, and 3rd party utilities, ensuring optimal performance and quick resolution of alarms. Experienced in supporting application and system changes, upgrades, and contingency or disaster recovery implementations. Adept at providing 1st and 2nd level coverage for high profile systems and applications while collaborating with users, technical teams, senior management, and external vendors to ensure seamless operations. Proven ability to meet and exceed Service Level Agreements by promptly identifying, resolving, and escalating issues when necessary. Actively participated in senior management meetings to address departmental concerns and align technical support with organizational objectives.